pjc FAQ – Your Questions About Philippines Betting, Answered

Creating a pjc account is free and takes under two minutes from any mobile browser in the Philippines. Visit the Register page and fill in your mobile number, preferred username, email address, and a strong password. Once you submit the registration form, you will receive a verification code on your registered number to confirm your identity. After verification, your account is active and you can make your first deposit in Philippine pesos right away. Make sure all details you provide are accurate, as they will be used for account recovery and withdrawal verification. If you run into any issue during registration, the support team is available around the clock to assist you.

You must be at least 21 years old to register and play on pjc, in line with Philippine gaming regulations. Age verification may be required before your first withdrawal or when your account activity triggers a review. Providing accurate personal details during registration ensures a smooth verification process later. Any account found to belong to an underage player will be suspended and any funds returned. pjc is committed to responsible gaming and complies fully with local age restrictions. If you are unsure about the requirements, visit the Responsible Gaming page for more details.

If you have forgotten your pjc password, go to the Login page and select the password reset option. A one-time reset code will be sent to the mobile number or email address linked to your account. Enter the code on the reset form and then set a new password of your choosing. Your new password should be at least eight characters and include a mix of letters and numbers for security. Avoid using the same password you use on other platforms. If you no longer have access to your registered mobile number or email, contact the support team for a manual identity verification and account recovery process.

No. Each player is allowed only one active account on pjc. Duplicate accounts are against the platform's Terms and Conditions and may result in the suspension of all related accounts. If you accidentally created a second account, contact support immediately to have one closed before placing any bets. Bonuses and promotions are also limited to one account per player, so maintaining a single account protects your access to all current and future offers. If you have trouble accessing your existing account, support can help you recover it without needing to register again.

You can update most of your personal information from your account settings after logging in. Changes to sensitive details such as your registered mobile number or full name may require identity verification before they take effect. Keeping your contact information up to date is important for account recovery, bonus notifications, and withdrawal processing. If you need help updating a detail that is not editable from the dashboard, reach out to the support team and they will guide you through the process. Always double-check your withdrawal details before submitting a request to avoid delays.

pjc covers a wide range of sports that Filipino players love, including basketball, football, boxing, volleyball, and many international leagues and tournaments. Local Philippine competitions are featured alongside major international events so there is always something live or upcoming to bet on. The Bet page is updated regularly with new markets, match schedules, and odds. Live in-play betting is available on selected events, letting you place wagers as the action unfolds. Browse the full list of available sports and markets from your account dashboard after logging in. If a sport or event you follow is not currently listed, keep an eye on the Bet page as coverage continues to expand.

Minimum bet sizes on pjc are kept low so that Filipino players at any budget level can enjoy the platform. The exact minimum stake varies by sport and market type, and is displayed clearly on each bet slip before you confirm your wager. You will always see the potential payout calculated in Philippine pesos before placing your bet, so there are no surprises. There is no requirement to bet large amounts — pjc is designed for everyday Filipino bettors as much as high-volume players. Check the terms of any active bonus you hold, as some promotions include minimum bet requirements for qualifying wagers.

In most cases, bets confirmed on pjc cannot be cancelled once they have been accepted by the system. This is standard practice across sports betting platforms and ensures fair play for all participants. Always review your bet slip carefully — including the selection, stake, and odds — before pressing confirm. Some markets may offer a cash-out option before the event concludes, which lets you settle a bet early for a partial return based on current odds. The availability of cash-out varies by event and market type. If you believe a bet was placed in error due to a technical issue, contact support as soon as possible with your bet reference number.

Winnings are calculated automatically based on your stake multiplied by the odds at the time your bet was placed. Once the event result is confirmed, settled winnings are credited directly to your pjc account balance in Philippine pesos. The settlement process typically happens within minutes of the final result being confirmed for most major sports markets. You can track all your bets, settlements, and balance history from the betting history section of your account. If a result takes longer than expected to settle, it is usually because the official result is still being verified by the governing body of the sport. Contact support if a bet remains unsettled for an unusually long period after the event.

All registered pjc players are automatically enrolled in the VIP programme from their first qualifying bet. There is no separate application needed — your VIP tier is determined by your betting activity and advances automatically as you reach higher thresholds. The programme is structured across multiple tiers, each unlocking better rewards including enhanced cashback rates, faster withdrawals, dedicated account management, and exclusive promotions. Full details of each tier's benefits and the activity thresholds required to reach them are available on the VIP page. The more you play, the higher your tier climbs and the more your loyalty is rewarded.

VIP members on pjc enjoy a range of exclusive privileges that grow more generous as you advance through the tiers. Benefits include higher deposit and withdrawal limits, priority processing on withdrawal requests, personalised bonus offers, cashback on losses, and access to VIP-only promotions during major sporting events. Higher-tier members may also receive a dedicated account manager for personalised assistance. Tier-specific perks are detailed in full on the VIP page so you always know exactly what you are working towards. Your current tier and progress are visible from your account dashboard after each session.

VIP tier status is reviewed periodically based on your recent activity on pjc. Extended periods of inactivity may result in your tier being adjusted downward at the next review cycle. The exact review periods and activity thresholds for maintaining each tier are set out clearly on the VIP page. Regular play keeps your tier secure and continues building your progress toward the next level. If your tier is adjusted, your remaining benefits are updated at the next review date and you can work your way back up by resuming normal betting activity. The VIP page is the best place to check the current rules for tier maintenance.