This Privacy Policy explains how pjc collects, uses, stores, and protects the personal information of players in the Philippines. By registering an account or using the platform, you agree to the practices described here. We encourage you to read this page carefully so you understand your rights and how your data is handled.
pjc is committed to protecting the personal information of every player in the Philippines. This policy covers all data we collect, why we collect it, how it is stored, and when it may be shared. If you have questions about any section, the FAQ page is a good starting point, or you can reach our support team directly.
When you register an account on pjc, we collect personal information that is necessary to verify your identity and process your transactions. This includes your full legal name, date of birth, residential address in the Philippines, contact number, and email address. We also collect payment-related details such as your preferred PHP payment method and transaction history. During the verification process, we may request copies of government-issued identification documents to confirm that your registration details are accurate and that you meet the minimum age requirement of 21 years.
In addition to information you provide directly, we automatically collect certain technical data when you access the platform through your mobile browser or any browser-based device. This includes your IP address, browser type, device model, operating system version, pages visited, session duration, and the time and date of your activity. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall browsing experience for Filipino players. We do not use this data to build personal profiles for advertising purposes beyond the platform itself.
The personal information you provide is used primarily to operate your account, process deposits and withdrawals in Philippine pesos (PHP), and verify your identity in line with applicable regulations. We use your contact details to send you account-related communications such as transaction confirmations, security alerts, and important updates about changes to platform policies. If you have opted in to promotional communications, we may also send you information about current offers available on the Bonus and Promotions pages. You can opt out of marketing messages at any time through your account settings.
We also use account data to monitor gameplay patterns for the purpose of responsible gaming. If our systems detect signs of potentially harmful betting behaviour, we may use that information to reach out with support resources or to apply account limits in line with our Responsible Gaming commitments. This use of data is intended to protect players, not to penalise them. Any interventions made on this basis will be handled with care and discretion by our team.
Technical and behavioural data collected automatically is used to maintain platform stability, identify and resolve security incidents, and improve the usability of the mobile-first experience that pjc is built around. This data is analysed in aggregate where possible and is not used to make automated decisions that could unfairly affect your account status. If an automated system flags an account for review, a member of the team will conduct a manual assessment before any action is taken.
pjc does not sell your personal information to third parties under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processors who handle PHP transactions, identity verification services, and technology providers who support our platform infrastructure. All third-party providers we work with are required to handle your data securely and to use it only for the specific purpose for which it was shared. They are not permitted to retain, repurpose, or sell your information independently.
We may also disclose personal information when required to do so by applicable law, regulatory authority, or court order. In such cases, we will disclose only the minimum information necessary to comply with the legal obligation. Where permitted by law, we will notify the affected account holder that a disclosure request has been received. pjc will not voluntarily share your data with government agencies or law enforcement bodies beyond what is legally required.
All personal data collected by pjc is stored on secure servers with access controls in place to limit who can view or process it. We use industry-standard encryption for data in transit and at rest, which means your account credentials, payment details, and identity documents are protected against unauthorised access. Our security team regularly reviews access logs and system configurations to identify and address potential vulnerabilities before they can be exploited.
Account passwords are stored in hashed form and are never accessible in plain text, even to platform administrators. We strongly encourage all players to choose a unique, strong password for their pjc account and to avoid reusing passwords from other services. If you suspect that your account has been accessed without your permission, you should contact support immediately so that your account can be secured. Two-factor authentication options may be available on the platform to provide an additional layer of protection for your login.
pjc uses cookies and similar technologies to support essential platform functions such as keeping you logged in during your session, remembering your preferences, and maintaining the security of your connection. Without these essential cookies, core features of the platform would not function correctly. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform.
You can manage your browser's cookie settings to restrict or delete cookies at any time, although doing so may affect the functionality of certain platform features. Most modern browsers on mobile and desktop devices allow you to view, block, or clear cookies through the browser settings menu. If you have questions about how cookies are used on a specific part of the platform, you can raise this through the support contact provided on the site.
As a registered player on pjc, you have the right to request access to the personal information we hold about you. You may also request that inaccurate information be corrected, or that your data be deleted in circumstances where we no longer have a legitimate reason to retain it. Requests to access, correct, or delete personal data can be submitted through the platform's support contact. We will respond to verified requests within a reasonable timeframe and will confirm what action has been taken.
Please note that certain data may need to be retained for a minimum period in order to comply with legal obligations, resolve disputes, or enforce our Terms and Conditions. In such cases, we will explain why full deletion is not immediately possible and specify when the data will be removed. If you close your pjc account, your personal information will be retained for the legally required retention period and then securely deleted or anonymised in accordance with applicable data protection requirements.
The pjc platform is strictly for adults aged 21 years and above. We do not knowingly collect personal information from anyone under this age. If we discover that an account has been registered by a person who does not meet the minimum age requirement, the account will be immediately suspended and any associated funds will be reviewed in line with our Terms and Conditions. Parents or guardians who believe a minor has registered on the platform are encouraged to contact support immediately so the matter can be resolved promptly.
pjc may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data handling practices. When material updates are made, registered players will be notified through the platform. The date shown at the top of this page reflects when the policy was last revised. Continued use of the platform following a policy update constitutes your acceptance of the revised terms. We encourage you to revisit this page periodically to stay informed of how your personal data is being handled.
If you have a specific question about how your personal data is handled, check the FAQ or reach out to our support team directly.
Visit the FAQQuick answers to what Filipino players most often ask about data and privacy on pjc.
Now that you know how pjc handles your personal data, you can register and enjoy mobile sports betting and casino-style entertainment in the Philippines — securely and with full transparency.