At pjc, we want every Filipino player to enjoy sports betting and casino-style entertainment in a way that stays fun and manageable. This page outlines the tools, guidelines, and support available to help you stay in control of your gaming activity.
Gaming should always be a form of entertainment — not a way to earn income or escape from problems. pjc encourages all players in the Philippines to set clear limits for themselves, play only with money they can afford to lose, and keep gaming as a recreational activity. If at any point gaming stops being fun, we have tools and resources ready to help you take a step back and reassess.
You can set daily, weekly, or monthly deposit limits on your pjc account to keep your spending within a budget you are comfortable with. Once a limit is in place, it cannot be increased immediately — a cooling-off period applies to make sure the limit is a genuine long-term decision. Reducing or removing a limit takes effect after a set waiting period so you have time to reconsider. Contact our support team if you need help configuring your limits.
Losing track of time while playing is one of the most common signs that gaming is becoming excessive. pjc allows you to set session duration reminders that notify you when you have been active for a specified period. You can also apply hard session limits that will log you out automatically once your set time is reached. These controls are available through your account settings and can be adjusted at any time, subject to the same cooling-off rules as spending limits.
If you feel you need a complete break from gaming, self-exclusion allows you to block access to your pjc account for a chosen period — from a short cooling-off window to a permanent closure. During a self-exclusion period, you will not be able to log in, make deposits, or receive promotional communications from us. We take self-exclusion requests seriously and process them promptly. If you wish to self-exclude, reach out to our support team and they will assist you through the process confidentially.
Staying aware of your own gaming patterns is a key part of responsible play. Your pjc account includes a transaction and activity history so you can review how much you have deposited, wagered, and withdrawn over any given period. Reviewing this information regularly helps you spot changes in your behaviour before they become a concern. Transparency about your own activity is one of the most effective self-management tools available to you as a player.
pjc is strictly an adults-only platform for players aged 21 and above. If you share a device with younger family members, we strongly recommend using device-level parental controls and logging out of your account after every session. Never share your login credentials with anyone, and keep your password confidential. If you suspect that a minor has accessed your account, contact our support team immediately so appropriate steps can be taken to secure it.
If you are concerned about your own gaming habits or those of someone you care about, our support team is available to help. We can provide information about responsible gaming resources, assist with account restrictions, and connect you with external help where needed. You do not need to be in crisis to reach out — a simple conversation with our team can sometimes be the first and most important step toward healthier gaming habits. We are here to support Filipino players at every stage.
Problem gambling can develop gradually and may not be immediately obvious to the person experiencing it. Being honest with yourself about the following signs is the first step toward getting the right support. If several of these situations sound familiar, it may be worth speaking to someone you trust or reaching out to our support team for a confidential conversation.
Remember that seeking help early is always the right decision, and doing so is a sign of strength — not weakness. pjc is committed to supporting the wellbeing of every player in the Philippines throughout their time on the platform.
Regularly depositing beyond your original budget or chasing losses with larger bets.
Missing work, family commitments, or social engagements because of gaming sessions.
Using credit, borrowing from family, or selling belongings in order to play.
Experiencing restlessness, mood changes, or preoccupation with when you can play next.
Being secretive about how much time or money you spend on gaming platforms.
Quick answers to what Filipino players most often ask about staying safe and in control on pjc.
Whether you want to set limits, take a break, or just learn more about staying in control, our support team is here for you. You can also browse the FAQ for quick answers about how pjc works.